Shipping policy
SHIPPING POLICY
farrarsworldmarket.com
Last Updated: 29 August 2026
1. PROCESSING TIME
• All orders are processed within 1–2 working days (Mon–Fri, excluding bank holidays)
• You will receive a despatch confirmation email with tracking details once your order leaves us
• Orders placed after 2pm or on weekends/bank holidays will be processed the next working day
2. DELIVERY AREAS & TIMES
🇬🇧 United Kingdom (Mainland)
Service Estimated Delivery
Standard 2–5 working days after despatch
Tracked 1–3 working days after despatch
Express (if offered) Next working day (order before 2pm)
📦 UK Highlands, Islands & Northern Ireland
• Standard: 3–7 working days after despatch
• Tracked: 2–4 working days after despatch
🌍 International
• Europe: 5–10 working days
• Rest of World: 7–14 working days
• These are estimates only — customs clearance may cause delays beyond our control
3. SHIPPING COSTS
• Delivery charges are calculated and shown at checkout before you confirm payment
• Rates based on: delivery location, weight, and value of order
• Free Shipping — offered on orders over £[enter amount] to UK mainland addresses (see checkout for details)
• Additional charges may apply for remote areas — shown at checkout
4. DELIVERY DETAILS
• Please provide a full, accurate delivery address including postcode and phone number
• We ship to billing or alternative address — enter your preferred delivery address at checkout
• We do not accept responsibility for items sent to an incorrect address provided by you
• If delivery fails due to incorrect details → you may be responsible for reshipping costs
5. TRACKING & SIGNATURE
• Tracked orders include a tracking link in your despatch email
• Most deliveries require a signature on receipt
• If no one is available: courier will leave a card with re-delivery or collection options
• After 3 failed delivery attempts or uncollected items → order may be returned to us; refund issued minus original shipping cost and restocking fee where applicable
6. UNDELIVERABLE, LOST OR DAMAGED
Lost in Transit
• Marked as delivered but not received → notify us within 7 days
• Tracked items showing no movement → notify us after:
◦ UK: 10 working days from despatch
◦ International: 20 working days from despatch
• We will investigate and offer full refund or replacement once confirmed lost
Damaged in Transit
• Notify us within 48 hours of delivery with photos of packaging and item
• We arrange return/replacement at no cost to you
Returned to Sender
• Refused delivery / incorrect address / uncollected → refund for items only; shipping non-refundable
• Returned due to our error → full refund including shipping
7. CUSTOMS & IMPORT DUTIES (International Orders)
• Buyer is responsible for any customs duties, taxes, or clearance fees applied in your country
• These are not included in our product or shipping prices
• Check your local import rules before ordering
8. FORCE MAJEURE
We are not liable for delays caused by: weather, strikes, courier disruptions, customs, natural disasters, or any event beyond our reasonable control — we will notify you and extend delivery times accordingly
9. CONTACT US
Farrars World Market
📧 Email: andyf1977@hotmail.com
📍 West Yorkshire, United Kingdom
This policy complements our Terms of Service and Returns & Refunds Policy. Your statutory rights as a UK consumer remain unaffected.